Subscription Overview: Running a report with sys_user_has_license yields no users
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08-01-2025 10:49 AM
Hello Now Community,
I am attempting to retrieve a list of users that have the following Subscription. I know users have licenses based on the allocated column about (280 users), yet I am not able to see this result when running this filter. Why would this show 0 results when the value of allocated is populated?
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08-04-2025 06:07 AM
How many records are in that list when you run it without a filter? I just checked my instance and I don't have any records there. Did you check the Subscription management dashboard?
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Mark
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08-04-2025 08:09 AM
I'm able to see records with no filter, I get about 600 records and it does list what subscription each record is tied to. The subscription in question does have licenses allocated and I see it listed in Subscription Management dashboard, but making a report to see those users shows no result.