Support for specific use case on Report Creation (Cases / CSM)

[dcotton]

Hello,

I am trying to create a report and have not been able to find a method to do so. Here is what I am trying to accomplish...

I am using the case table to create a list of cases with columns of specific data points for that list of cases. One of the data points is a related list asset that was associated to the case. Within this report I am trying to show attributes of the asset as well. I have attached a generic image of what I am trying to produce.

I am hoping someone can give me some guidance.

 

[sandeep srivas3]

Hi @dcotton,
I think you can create an database view table and then you can give it a try.

[dcotton]

I will give this a shot and hopefully it solves my problem.