Survey and assessment

tushar_ghadage
Tera Contributor

Hi Guys , 

Screenshot (106).png

I have created an survey but when I tried to navigate to the portal to take the survey from email to gives me above error and i am trying this from admin role 

 

can anyone guide !!

8 REPLIES 8

Ankur Bawiskar
Tera Patron
Tera Patron

@tushar_ghadage 

Did you impersonate that person to whom the survey is assigned? is that user having valid roles?

you can view the survey if it's meant for you

are you sure the user who is clicking the link is the intended user to take the Survey

Check these links

Users are presented with "You are not authorized to take this survey" error when trying to access a ... 

Survey link in user notification does not work and generates error 'You are not authorized or the re... 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

hi @Ankur Bawiskar ,

yes, I am logged in as a admin also owner for the survey is admin too

@tushar_ghadage 

check the links I shared above.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@tushar_ghadage 

check the survey is assigned to which person

impersonate with that and see in portal

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader