survey is triggering twice
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10-09-2025 06:25 AM
i have made a survey and when on a catalog i am generating ritm and making it closed complete the survey is triggering two times but i want it to trigger only once i.e for one ritm a survey is triggering 2 time
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10-09-2025 06:34 AM
@Community Alums
any business rule has current.update() causing the update 2 times and hence survey is triggering 2 times?
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10-09-2025 06:38 AM
as i have a requirement so how to solve it?
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10-09-2025 06:52 AM
@Community Alums
you are facing an issue i.e. survey is triggering multiple times.
In my response I asked to debug something.
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10-09-2025 08:58 AM
Hi @Community Alums ,
have you looked at the flow, business rules and trigger condition for the survey? What have you already done to investigate the issue?