survey is triggering twice

[ShubhangiA77524]

i have made a survey and when on a catalog i am generating ritm and making it closed complete the survey is triggering two times but i want it to trigger only once i.e for one ritm a survey is triggering 2 time

[Ankur Bawiskar]

@ShubhangiA77524 

any business rule has current.update() causing the update 2 times and hence survey is triggering 2 times?

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[ShubhangiA77524]

as i have a requirement so how to solve it?

[Ankur Bawiskar]

@ShubhangiA77524 

you are facing an issue i.e. survey is triggering multiple times.

In my response I asked to debug something.

[AndersBGS]

Hi @ShubhangiA77524 ,

 have you looked at the flow, business rules and trigger condition for the survey? What have you already done to investigate the issue?