Survey trigger not working

CV1
Tera Contributor

Hello All,

Our instance is on Xanadu 8 and have a survey on table project stakeholder with trigger conditions : project is close complete and assessment recipient = yes 

Though the trigger conditions are met, the survey doesn't trigger. Please guide me.

TIA

9 REPLIES 9

Dhana3
Kilo Sage

Hi @CV1 ,

 

Try updating your condition from project is close complete to project changes to close complete.

 

Regards,

Dhanashree

CV1
Tera Contributor

Hi @Dhana3 ,

Yes i had tried that too by changing "is" to "changes to" but survey does not trigger.

TIA

Hi @CV1 ,

 

In that case can you share the screenshot of the trigger conditions and table name and give a brief about when you need the survey to be triggered?

Brian Lancaster
Tera Sage

Project Stakeholder table is just a list of stakeholders. So I'm note sure how you would see a project in a state of close complete. I would think your trigger needs to be on the project but I don't see a project stakeholder field on the project.