Surveys: In Portal Survey introduction Notes/preview Case link is not displayed.
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12-05-2023 09:15 PM
Hello aliens,
Recently i found out the way to display the case number and case link in Portal Survey introduction Notes/preview.
when we click on the button in email it will redirect to below page
if uncheck below field.
To display the case number and case link like below
Solution:
Add below URL parameter
URI parametersParameter Description
sysparm_refresh_interval | Refresh time (in seconds) after the survey submission to create another instance. For example, sysparm_refresh_interval=5. |
sysparm_trigger_table | Location that is stored as the Trigger Table field in the asmt_assessment_instance table. For example, sysparm_trigger_table=incident. |
sysparm_trigger_id | Location sysId that is stored as the Trigger ID field in the asmt_assessment_instance table. For example, sysparm_trigger_id=1c741bd70b2322007518478d83673af3. |
sysparm_kiosk | When set to true, both sysparm_trigger_table and sysparm_trigger_id parameters should be specified. This is a mandatory parameter for kiosk requests. For example, sysparm_kiosk=true. |
<instancename>?id=take_survey&type_id=surveynumber&sysparm_trigger_id=sys_id&sysparm_trigger_table=table_name
Thank you
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