The CreatorCon Call for Content is officially open! Get started here.

Sync between Dynamic CI Group to CIs without TSO

ritikasingh23
Giga Contributor

How can we sync the groups (Change Group, Managed by Group, Support Group) from a Dynamic CI Group to their associated CIs (CMDB Group Contains Encoded Queries) without a Technical Service Offering.

2 REPLIES 2

DonnaOlsen
Tera Expert

The sync occurs with the OOB Business Rule CSDM - Sync Group Attributes, which is applicable on the Offerings table.  

User342536
ServiceNow Employee
ServiceNow Employee

Hi @ritikasingh23 

Currently, we don't have this OOTB. We always have to think in TSO before create dynamic ci groups. If create dynamic ci groups without relate them to a TSO, we run the risk of trivializing the CSDM concept.

kindest regards,

 

Rodrigo Donnangelo