Syntax Error or Access Rule Violation detected by database (Unknown column 'task0.a_ref_10' in 'field list')

terp
Giga Contributor

How do we determine what column task0.a_ref_10 is?

We submitted a HI ticket but while we are awaiting a response, I thought I'd throw this into the community.  We moved an update set into PROD last night and our change tickets got all wonky.  From the list view, the record numbers and the rest of the data is either empty or blank and we are getting a mean error when users open a Change record.

Incident and Problem are fine.  This is only happening in Change.  I found similar syntax error blogs but could not find a field "task0.a_ref_10"

Syntax Error or Access Rule Violation detected by database (Unknown column 'task0.a_ref_10' in 'field list')

 

 

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3 REPLIES 3

Jon Barnes
Kilo Sage

HI will be your best bet as they can look at your instance, but did your update set delete any columns on the change request table?

adriantan08
Giga Expert

did HI get back to you?

Chuck Tomasi
Tera Patron

If you want to know what fields are aliased to actual MySQL fields, you can use the table sys_storage_alias. Example:

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