Sys ref list

[ZachOnNow]

I have two fields in my sys ref list from my table, but when I press the button to reference a field the Class field is completely empty even though when I go to the table records there are values. Any help is much appreciated, thanks.

[SanjivMeher]

When it pops up, click on the header and select configure->list layout and make sure, you have the right fields there.

[ZachOnNow]

Entity and Class are both selected

[SanjivMeher]

Are you not able to see it when you impersonate or event as an admin?

If you dont see when you impersonate, you should check the ACL.

[ZachOnNow · Accepted solution]

I got it, it was because I guess Class is a reserved name in ServiceNow so I changed the column name to a non-reserved word and they appear now.