Hello Team
We are using Below Scripts but the script throwing an error message in Service portal
Not allowed to update the property : property name
var GRPSYS_ID = 'd625dccec0a8016700a222a0f7900d06'; //Put the sys_id of the assignment group (or groups comma separated) here. Or set this in a system property and grab it here.
var lstAssigned = gs.getProperty("rr.last_assigned_to"); //Get the sys_id of the user most recently assigned to by this rule.
//Make an array of all users in the group(s), ordered alphabetically by name:
var userList = [];
var userHasGroup = new GlideRecord('sys_user_grmember');
userHasGroup.addQuery('available', true);
userHasGroup.addQuery('group', 'IN', GRPSYS_ID);
//userHasGroup.orderBy('user.name');
userHasGroup.query();
while (userHasGroup.next())
userList.push(userHasGroup.getValue('user'));
var nextUserIndex = userList.indexOf(lstAssigned) + 1;
if (nextUserIndex == userList.length)
nextUserIndex = 0;
var nextUser = userList[nextUserIndex];
current.assigned_to = nextUser;
gs.setProperty("rr.last_assigned_to", nextUser); //Update the property with the sys_id of the user most recently assigned to by this rule.
This is for Round Robin ,Any thoughts how to fix this
