System Property

[sam352120]

Hi All,

Under what scenario a system property can be used in a script.

Any practical example regarding this is a welcome one.

Thanks in Advance,

Sambit Rath

[venkat2]

Hi

The system properties can be used in a script when required to process a static value captured in the property. The property value can be modified as per the requirement and the script doesnt require any modification.

Best example is with the autoclose of incidents.

glide.ui.autoclose.time

Business rule: incident autoclose

var ps = gs.getProperty('glide.ui.autoclose.time');

The generic use of system property as suggested by Service Now is to capture the sysId values of the required records and use them in the scripts.

[Pradeep Sharma]

Hi Sambit,

So if you have properties page as part of your application,   you can give your admin an access where he might have to just change the value in the property as per the requirement.

Technically your script will look for the property value which can be dynamic. Please refer section 3.8 on how to get property value in the script.

http://wiki.servicenow.com/?title=GlideSystem#gsc.tab=0

I hope this helps

[sam352120]

Thanks Guys for your valuable input.

Can you let me know how the system   property can be called ???

Thanks,

Smabit

[Pradeep Sharma]

Please refer section 3.8 on how to get property value in the script.

http://wiki.servicenow.com/?title=GlideSystem#gsc.tab=0