System Setting for Default Font

[mrichard5689]

Apologies if this is posted elsewhere, I just can't seem to find an answer.

All of our email notifications are in Times New Roman by default. I would like to change this to Calibri, to match with our internal corporate communications. Does anyone know where the system setting is to change all outbound communications to a particular font and font size?

[chr_kluge]

Hi Karl

This did the trick.

Except of the visible Ref watermark, which is still in Times New Roman

[julienr]

Hi Christina,

Quick question. I know this is an old post, but who knows!

Have you found a solution to align the watermark font to the rest of the email?

Thanks in advance, and have a good day.

[eican]

Hi Julien,

You could add a business rule on the email table which checks for new records which contain a watermark, detect it and next wrap it in a DIV-tag which will include your styles.

Other option would be to make the watermark invisible using the property "glide.email.watermark.visible"

See also here: http://wiki.servicenow.com/index.php?title=Email_Properties#Outbound_Mail_Configuration

Hope that Helps,

A.

[julienr]

Thanks A.,
As we have to keep the watermark visible, I'll try the business rule option

Have a good day