sysverb_insert

Raymond Beijerl · ‎04-19-2016

In some UI Actions the action name is called sysverb_insert

e.g Demand Management->Ideas Table->UI Action: Accept

This example creates a demand request record and redirects to the Idea Record (as defined in the script part of the UI action)

What is de code behind the sysverb_insert action name?

How can I influence it? If I want to transfer additional information to the demand Record.

Mike Colley · ‎10-21-2016

There's actually a business rule on the idea table that creates the demand:

Create Demand on Accepting Idea

var demandTable = "dmn_demand";

if(GlidePluginManager.isActive('com.snc.project_management_v3')){

demandTable = SNC.PPMConfig.getDemandTable(current.getTableName());

}

var demand = new GlideRecord(demandTable);

demand.setValue("business_case", current.business_case);

demand.setValue("short_description", current.short_description);

demand.setValue("category","strategic");

demand.setValue("type", "project");

demand.setValue("submitter", current.submitter);

demand.setValue("parent", current.sys_id);

demand.setValue("idea", current.sys_id);

var dmnId = demand.insert();

demand.get(dmnId);

current.demand = dmnId;

current.stage = 'demand';

var link = ' <a href ="/' + demandTable + '.do?sysparm_query=number%3D' + demand.getValue('number') + '">'+ demand.getValue('number') +'</a>';

var message = gs.getMessage("Demand {0} has been created");

message = message.replace("{0}", link);

gs.addInfoMessage(message);

View solution in original post

xiaix · ‎04-19-2016

Hope this is helpful.

Found: https://books.google.com/books?id=6KK_CQAAQBAJ&pg=PA473&lpg=PA473&dq=servicenow+%22sysverb_insert%22...

Or Google query: Google

Raymond Beijerl · ‎04-20-2016

Thanks, David, good information, however not explaining what's behind sysverb_insert

xiaix · ‎04-20-2016

It doesn't? So the second screen shot (UI Action - Submit) doesn't show the code?

Raymond Beijerl · ‎04-20-2016

Looking at other UI Action(s), "sysverb_insert" is also used, however with a different script

Table: Ideas , UI Action: "Accept"

current.state = '2';

current.update();

if (action.get('isFormPage') == 'true')

   action.setRedirectURL(current);

else

   action.setRedirectURL('/'+current.getTableName()+'_list.do');

This UI action creates a New Demand record and links that to the Idea record. The above script code does not reflect that.