Tagging groups

[Yaron Rabinovi1]

Hi Everyone,

I need to tag groups in the Note field.

I can tag users but not groups.

How can I achieve that? (Even if I need to open a new field for that).

[Community Alums]

Hi @Yaron Rabinovich ,

You cannot use groups to be tagged with "@" mention functionality in notes as of now.

Here is a idea created , you can upvote.

Mark my answer correct & Helpful, if Applicable.

Thanks,
Sandeep

[Chandu Telu]

Hi,

You can't do it as OOTB check the below link for more details

https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/use/live-feed/task/add-mentions-to-message.html

Thanks
Chandu Telu
Please Mark ✅ Correct/helpful, if applicable,