target in inbound email not getting updated - inbound email flow

[Harsha Pappala]

Hi, 

I have created a new inbound email flow to handle new emails and create incidents when required 

The flow is being triggered and the incident is being created. 

But in the email log, the 'target' field is being left empty and the email log is being deleted 

Please advise 

[Dr Atul G- LNG]

Hi @Harsha Pappala 

Are you trying in PDI?

[Dr Atul G- LNG]

Hi @Harsha Pappala 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0547763

[Harsha Pappala]

Hi @Dr Atul G- LNG 

Thanks for your response, I have gone through theh KB, but I have created an inbound email flow, so that script is not applicable here 

I am doing this on my client instance. 

[Dr Atul G- LNG]

Hi @Harsha Pappala 

I tried in PDI and it is working for me , target is coming. May be some cache issue someyhing.