Task closed incomplete should not trigger further task

Mounica2
Tera Contributor

‎06-16-2023 05:45 AM

I am having a Request item where there are multiple tasks in catalog task definitions. I have used flow designer to trigger task based on the conditions. This is working fine when the tasks are closed complete. But when I mark the task as 'Closed Incomplete', the request is also marked as 'Closed incomplete' but even after that a second task is being created. This happens very inconsistently and I am not sure how to resolve this issue. I have already set the catalog task flow logic as 'End flow on Closed Incomplete'. Please guide me on the solution

 

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Mounica2
Tera Contributor
In response to Community Alums

‎06-20-2023 05:22 AM

@Community Alums  I found another business rule written : After; Inset and Update

Mounica2_0-1687263723997.png

But I think this is responsible only for the stage. Can you please guide

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Not applicable
In response to Mounica2

‎06-20-2023 06:05 AM

would you mind paste your flow screenshots to understand what happening in the flows.

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