Team's intgeration using servicenow

[ReddyPrakasL]

Actually, I had created the team's integration using ServiceNow. When a message is to be posted into the existing channel I'm getting the insufficient Privileges error 403 can anyone help me regarding it.

like what is the content-type: application/json & also the payload content and the endpoint format as i'm using this graph Api format for the reference https://graph.microsoft.com/v1.0/teams/<team-id>/channels/<channel-id>/messages

[Zach Koch]

Did you have the correct permissions set up on the Microsoft  Azure side? Take a look at this video, he walks through how to set that up if you need help doing that. If some else controls that side, you'll need to work with them. 

Video link

For reference, on the API that you're trying to use, the documentation lists out the permissions you need

on the Azure side 

[Bhuvan]

@ReddyPrakasL 

Check and make sure required App permissions are provided in Azure Portal for ServiceNow. Follow below knowledge article,

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0961013

If this helped to answer your query, please mark it helpful & accept the solution. 

Thanks,

Bhuvan

[Bhuvan]

@ReddyPrakasL 

Earlier article was for 403 error reference. You can refer below knowledge article for Teams integration and required app permissions,

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1166330

If this helped to answer your query, please mark it helpful & accept the solution. 

Thanks,

Bhuvan

[Bhuvan]

@ReddyPrakasL 

Did you get a chance to review this as I believe the information provided should answer your question

If my response helped to guide you or answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan