on my servicenow instance on the service operation workspace when i use a template, then deletes it from the comment box and hit the save button it prints it.
I tried to edit the ui action to empty the fields work_notes and comments but even when i setValue to ' ' the fields remain with the templates value.
How can i make sure to remove those values before i hit the save?
right now my save ui action is :
current.setValue('work_notes','');
current.setValue('comments','');
When i log the fields after those lines the fields holds the values of the templates still. please help me solve this issue so when i hit save it wont post anything.
If there might be something else causing this to happen or you have a better way to approach this feel free to offer your solution.
