Templates in Service Portal - not working

[dschneide]

We want to use the templates in service portal forms. Is it possible to show the template bar in the service portal?

Since I didn ´t find any solution, I made a new reference field and used the applyTemplate() function like described here - Apply Template on Field Change — ServiceNow Elite. This is also not working in the ServicePortal.

We get the following error:

(g_env) [SCRIPT:EXEC] Error while running Client Script "Load Template": ReferenceError: applyTemplate is not defined

_logError @ js_includes_sp.jsx:63723

Any ideas how to get templates working in service portal?

[Vipin Murugesan]

i'm too struck at this level, did you find any solutions ?

Thanks,

Vipin M

[jkc]

No I did not find a solution yet. 

If you find one, I would appreciate the feedback. Happy hunting!

[Bhavana Ramesh1]

Hello,

I have the similar requirement, did you get the solution for this, if so please suggest me on this.

Thanks,

Bhavna

[Bhavana Ramesh1]

Hello @jkc ,

did you find the solution for this, i also have the similar requirement.

Any suggestions will be highly appreciated!

Thanks,

Bhavna

[Bhavana Ramesh1]

Hello @patrick.wilson ,

Is there any way we can achieve this in portal, Please suggest something on this.

Thanks,

Bhavna