Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Test AI Search action

Bernard Esterhu
Tera Expert

I'm trying to run some tests on AI Search. I would like to integrate this into the Virtual Assistant, but first I need to understand the AI Search Action a bit better.

I have followed the Quick Start guide and indexed the knowledge table (kb_knowledge).

I have located the AI Search action in Flow Designer:

BernardEsterhu_0-1705922534325.png

I am testing this action with the a search string that exactly matches one of the knowledge articles in the kb_knowledge table (article is active).

The test completes without error, however there are no matches found.

Any ideas how I can troubleshoot this issue?

0 REPLIES 0