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Test AI Search action

Bernard Esterhu
Tera Expert

I'm trying to run some tests on AI Search. I would like to integrate this into the Virtual Assistant, but first I need to understand the AI Search Action a bit better.

I have followed the Quick Start guide and indexed the knowledge table (kb_knowledge).

I have located the AI Search action in Flow Designer:

BernardEsterhu_0-1705922534325.png

I am testing this action with the a search string that exactly matches one of the knowledge articles in the kb_knowledge table (article is active).

The test completes without error, however there are no matches found.

Any ideas how I can troubleshoot this issue?

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