Text boxes under multiple choice on catalog item

asd22
Tera Contributor

‎11-22-2023 04:07 AM

Hello.

I have a multiple choice variable where i have 3 choices that goes horizontal on the catalog item. A user has requested that under each choice is a small text box that has text in them. The text is gonna describe the choices you can pick, but the text should always be there and not disappear when an option is clicked. So i need a way to have a textbox under each choice permanent.

 

Is this possible to do in servicenow? Is a catalogscript needed?

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AnveshKumar M
Tera Sage
Tera Sage

‎11-22-2023 04:24 AM - edited ‎11-22-2023 04:26 AM

Hi @asd22 

Displaying a box under each option is not possible, but you can have Rich Text label displayed under the Variable and make it disappear after an option is selected using an UI Policy.

 

For example,

 1. Configure your multiple choice variable like the one below:

 

AnveshKumarM_0-1700655599783.png

 

AnveshKumarM_1-1700655615089.png

Enable the "Do not select the first choice" check box.

 

AnveshKumarM_2-1700655633545.png

 

2. Rich Text Label Variable:

 

AnveshKumarM_3-1700655718682.png

 

3 Catalog UI Policy:

 

AnveshKumarM_4-1700655750584.png

AnveshKumarM_5-1700655784787.png

 

Result:

 

AnveshKumarM_6-1700655951699.pngAnveshKumarM_7-1700655968940.png

 

Please mark my answer helpful and accept as a solution if it helped 👍✔️

Thanks,
Anvesh
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