Text/plain Email Notification

[vbansal]

Hi,

I want to send an Email Notification within a Workflow in plain text only. I implemented a new event name --> System Policy/Events Regitry. I also created an Email Notification in System Notification. In slide "When to send" I set "Send When" to "Event is fired" and linked the event I created before. In slide "What it will contain" I set the Content Type to "Plain text only".

Now in the workflow I used the activity "Create Event" and linked the event name followed by the next activity "notification" with receiver, subject and body.

Somehow when notification is sent, the mail is still in HTML format. How do I solve this problem or what is the right method to send a notification in text/plain mode?

Best Regards

Vivek

[Ujjawal Vishnoi]

Hi Vivek,

Firstly, you have triggered event by create event workflow activity. This activity will trigger the event and eventually notification setup for this event will be fired. So, I don't think you need one additional   activity for notification. May be your notification you have created by the workflow activity is triggering that notification in HTML format.

Hope this helps.

Regards,

Ujjawal

[vbansal]

Hi Ujjawal,

actually I need the notification activity as I also want to send variables from Catalog Item.

Vivek

[Ujjawal Vishnoi]

Hi Vivek,

You can pass the variables in parameter of the event and can use those parameters in the notification. Else you can use mail script to achieve your requirement. Your workflow notification and notification fired by event are two different notification. In current scenario you must be receiving two separate emails, one from workflow and other form event.

Regards

Ujjawal

[vbansal]

Hi Ujjawal,

I will give it a try and give feedback.

Regards

Vivek

[vbansal]

Hi Ujjawal,

sorry for late reply. I have to variables in my catalog Item, variable1 and variable2. You mean I should pass them in the workflow activity "Create Event" in Parameter 1 and Parameter 2 Block. What is the syntax to pass the variables? Right now I can see the following in both Parameter fields.

(function() {

      // return the value to use for Parameter 1

      return "";

}());

Regards

Vivek