The 10th, 20th, and 30th of any month in a date field causes an error in the mobile app.

Elvin_Salim
Tera Contributor

There is a date field where the user can select a date in the mobile app. If the value is selected from the 10th, 20th, and 30th of a month, an error occurs in the mobile app, other days work good.

5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

@Elvin_Salim 

you can write a client script for that.

what did you start with and where are you stuck?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hello @Ankur Bawiskar,

 

What would the client script look like to solve it?

It gets stuck when trying to submit a record with the error message "Could not execute the action" in Android and iOS it only gets stuck when submitting a record without any error message.

 

BR,

Elvin

@Elvin_Salim 

please share the script here.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Mark Manders
Mega Patron

What is the error? Has this ever worked any other way? What kind of logic is set on the field? 

Please realize that we can't look in your instance/app, so we have to go off the information you are providing us.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark