The code editor in my new instance seems old

jordimsant
Mega Sage

Hi community,

 

I had recently been given a new client to administrate, and once I entered the instance I quickly noticed that the code editors seem to be "old-fashioned"

jordimsant_0-1778858334219.png

This instance is in Zurich, that's why I cannot understand how this editors are not updated. Can anybody tell me how can I update this code editors so that I can see it as in any other servicenow instance? In other clients, what I see is this:

jordimsant_1-1778858461685.png

Thank you all in advanced, community!

 

3 REPLIES 3

Dr Atul G- LNG
Tera Patron

Hi @jordimsant 

 

Try repair  these  plugins

DrAtulGLNG_0-1778858958006.png

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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I tried repairing the plugins. I was able to repair @devsnc/sn-record-code-editor without any issues, but when I tried to repair @Servicenow/now-code-editor I noticed that it doesn't even appear in my All Available Applications list.

I checked the sys_store_app table, where I was able to find it, but when I clicked the Repair Application related link, I got the following message:

Error

Unable to successfully install application package @Servicenow/now-code-editor:26.0.5. Unable to download app package.

I opened a support case to understand why this is happening. I'll share any updates once I have more information.

Tanushree Maiti
Tera Patron

Hi @jordimsant 

 

Can you logged out  -> login in Incognito/InPrivate browser window to check if still the issue is coming or not.

If still not working,

Repair Code editor Plugins.

 

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti