The code editor in my new instance seems old
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3 weeks ago
Hi community,
I had recently been given a new client to administrate, and once I entered the instance I quickly noticed that the code editors seem to be "old-fashioned"
This instance is in Zurich, that's why I cannot understand how this editors are not updated. Can anybody tell me how can I update this code editors so that I can see it as in any other servicenow instance? In other clients, what I see is this:
Thank you all in advanced, community!
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3 weeks ago
Hi @jordimsant
Try repair these plugins
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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3 weeks ago
I tried repairing the plugins. I was able to repair @devsnc/sn-record-code-editor without any issues, but when I tried to repair @Servicenow/now-code-editor I noticed that it doesn't even appear in my All Available Applications list.
I checked the sys_store_app table, where I was able to find it, but when I clicked the Repair Application related link, I got the following message:
Unable to successfully install application package @Servicenow/now-code-editor:26.0.5. Unable to download app package.
I opened a support case to understand why this is happening. I'll share any updates once I have more information.
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3 weeks ago
Hi @jordimsant
Can you logged out -> login in Incognito/InPrivate browser window to check if still the issue is coming or not.
If still not working,
Repair Code editor Plugins.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti