The instance is offline.Please check again in a few minutes

[Sohail Ahmed]

Hi ,

My personal  Instance is showing offline for a long time. How to solve this?

Regards,

Sohail Ahmed Syed.

[Voona Rohila]

Hi Sohail

To get PDI support, open the Developer Site < https://developer.servicenow.com > and click the Give Feedback button."

check this link : https://community.servicenow.com/community?id=community_Article&sys_id=ed6a8ede1bf3b4101e579979b04bc...

[Service_RNow]

Hi,

1. The Instance Help community is no longer monitored by ServiceNow employees. The only way to get help on your Personal Developer Instance is logging in to the Developer Site, and using the "Give Feedback" button (in the footer op the page).

Using the "Give Feedback" button is the only way for getting Instance Help. Doing so, will create a task for ServiceNow employees.

Seeing all recent responses, it could take a few days though before receiving help.

Also see:
https://community.servicenow.com/community?id=community_Article&sys_id=ed6a8ede1bf3b4101e579979b04bc...

2. Your instance is under maintenance by the ServiceNow team. It will automatically come online, after the maintenance completes. Have to wait till the maintenance is completed. Note it is taking longer time then usual. Lot of issues of the same has been report.

So i suggest you to be patient. Will be restored soon 🙂

Also Try this https://developer.servicenow.com/blog.do?p=/post/restore-pdi/ to restore your instance.

Hope this helps.
please mark my answer as ✅ Correct & Helpful based on the validations.

[Salvatore Cece1]

Yeah - They have also removed the "Give Feedback" button. Apparently they don't want to know if you are having problems, and they don't want to assist you with them.

[benn23]

My guess is that they disabled the link because they're getting overwhelmed with cases and are working on the resolution, not because they don't care.  Stay positive, Sal! 😉