The instance is offline.Please check again in a few minutes

[Sohail Ahmed]

Hi ,

My personal  Instance is showing offline for a long time. How to solve this?

Regards,

Sohail Ahmed Syed.

[DenizcanA]

Hey ServiceNow team,

I see The instance is offline.Please check again in a few minutes message in my developer account. It's offline since 9 am this morning and not fixed yet. Are there any general issues? As other users stated above, I could not find give feedback button too. Is there any action that I can take in order to start the instance?

[Dr Atul G- LNG]

Hi @DenizcanA 

I've been using PDI without any issues since this morning, but I've noticed several posts in the community about PDI being offline. Here are some points to consider:

1. There is no support available for PDI.
2. If you can wait, let's wait a bit longer.
3. You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.

There have been 3-4 posts in the community today about PDI failures or unavailability. Based on the responses, you might need to wait 1-2 days and hopefully, the PDI will be back online.

[DenizcanA]

Thanks @Dr Atul G- LNG 

My instance got online back but still I am facing some issues while loading applications and screens. I'll wait a bit longer as you suggested. If it's not going to be fixed by Monday, I can release my instance and request a new one.

Thanks again for your guidance.
Best,

Denizcan

[Dr Atul G- LNG]

Hi @DenizcanA 

you can close the thread, if all good now.

[DenizcanA]

Hi @Dr Atul G- LNG,

I am not sure if I can do this since I am not the thread owner. I just commented under an already existing thread. But if you can guide me how to close the thread, I would be happy to do it.

Best,

Denizcan