The Planned end Date for release(rm_release) is not setting to provided value

sujan0119
Tera Expert

The planned End date for release is setting to a date which is 24 hours more than Planned start date even if we put any value and save the release. We have followed the steps mention in the KB https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1122377 , it is working when there is no Release tasks associated with the Release but it is setting the planned end as default if release tasks are associated. It is showing "Record has children so this field is calculated from child values" when hovering over Planned duration. Please Suggest.

1 REPLY 1

Ehab Pilloor
Mega Sage

Hi @sujan0119,

Check BRs for Release table and see if any BR is updating it. 

 

Regards,

Ehab Pilloor