The questions of this item cannot be edited here as it has configuration(s) not supported in Catalog

shareef_223
Tera Contributor

Hello serviceNow Folks,

I am getting this error when i try to add few more questions in a catalog builder "The questions of this item cannot be edited here as it has configuration(s) not supported in Catalog Builder,

To learn more about unsupported configurations, click here
 
Can any one help with this. Because of this i am not able to add new questions or configure the existed questions in the Catalog builder.
 
Thanks&regards,
Shareef
 
 
1 REPLY 1

Sandeep Rajput
Tera Patron
Tera Patron

@shareef_223 Please refer to this support article https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1118031 and see if it can help you in addressing your issue.