The request redirects to the ES standard ticket after submission

[Nataliia_Lova]

Hello, Community.

I have the requirement to record's producer request redirect to the EC standard ticket after submission.

My custom table extends from Task.

The page route map for the standard ticket page is activated.

This script has no act👆

Should I create a new Standard Ticked Page?

[Dr Atul G- LNG]

HI @Nataliia_Lova 

I doubt you can do this here, this script section is for field mapping. 

Try to make changes here

[Sandeep Rajput]

@Nataliia_Lova Please check this support article and see if it help https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0855379.

[Nataliia_Lova]

I didn't exactly understand this part of device. Where I should do this modification?

3) Add an extra condition to handle redirect for 'u_custom_table' table and set the page to 'form'.

[Nataliia_Lova]

*advice🙃