This step failed because the client error

OMT
Tera Expert

‎12-07-2023 01:48 AM

I'm getting client errors when doing tests in ATF, after upgrading to Vancouver. Until now, I didn't have such a problem; even when there were some client errors, I could put them on the ignored/warning list and then it worked. Now, even when I put them on the list, my tests still fail... they only work when I remove the tick on 'fail on server side'. I don't know what to do?

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎12-07-2023 02:35 AM

Hi @OMT 

 

Could you please share the screen shot where you are getting error. 

 

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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OMT
Tera Expert

‎12-07-2023 02:45 AM

Hi here it is. 
I tried to test the failed tests but on Edge and not on Chrome, and now it works fine, also im getting Success with Warnings, as expected. 



Client errors_2.png

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to OMT

‎12-07-2023 03:19 AM

Hi @OMT 

 

It is very specific case, I request log a case with HI and get it sort.

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0862335

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Shamma Negi
Kilo Sage
Kilo Sage

‎12-07-2023 03:07 AM

The reason these client errors comes up because your system couldnt find these action on the page which is opened. So it shows this. Even if you add these in error list it wont work as everytime it gives you error with different ID hence it doesnt work.

 

Please make sure the step you use is the valid step and it is visible on the screen.

 

Please share what is the step you are using then I might help more on this.

 

 

Regards,Shamma Negi
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