To integrate Active Directory with SNOW

Servicenow12
Tera Contributor

‎10-15-2022 09:31 PM

Need to insert a RITM for a specific catalog item when a Group is created in Active Directory using REST. What should be the steps for integration ?

Once a group is created in AD, after that only RITM should be inserted. I have created the catalog and workflow, but the trigger point is the AD group creation, How to achieve this ? Please advice as I am completely new to integration.

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OlaN
Giga Sage
Giga Sage

‎10-16-2022 02:09 AM

Hi,

Can you explain the use case here?

For me it would be more logical to first submit a catalog item in ServiceNow, and when it gets approved, and completed, it would create the AD-group using integration via Flow Designer/Integration hub and the AD spoke.

 

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Servicenow12
Tera Contributor
In response to OlaN

‎10-16-2022 03:15 AM

Yes, ideally it happens like this only.
But the requirement is just to log a request number when a group is getting created in AD not the vice versa.

I checked somewhere that it can be done by sharing the Service Catalaog API details by using Buy Item(POST) method and providing the sys id as below :

 

Servicenow12_0-1665915278021.png


Will this be the correct way ? Or can be done through other way 

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OlaN
Giga Sage
Giga Sage
In response to Servicenow12

‎10-16-2022 10:58 PM

So, can you please explain the use case?

What's the need to create a RITM when the AD group already is created?

What is the purpose of the RITM in this case?

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