Toggle template bar - change order of templates

[pennieturner]

When people turn on the toggle template bar and it shows at the bottom, if you have lots of templates, is there anyway you can change the order of them so you can put your most used first in the list, so you don't have to keep clicking the dots to get to the rest that are not show on the bar?

[jquinonez]

Would be nice to have this feature... our Service Desk uses templates as a quick ticket quite often... and of course there are certain templates that are most frequently used.

Thanks for posting the question.

-Johnny Quinonez

[Arnab Karak]

Have you got any solution on this ??

[Graham18]

Hello Arnab,

Our soloution was to use numbers at the start of each template, so the most important ones would show first.

Hope this helps,

Graham

[NewUser5]

Is there any other solution ?

Like counting the no of times template used and then apply sorting to it.