Too many other error while updating tagged based application service

nameisnani
Mega Sage

Hi Team , 

 

can any one please help me on this issue?

 

 

table :- csdm_app_services

 

only while updating 'tagged' based application service, while changing the name, only we getting this error , when we click on update button .

nameisnani_0-1736482472411.png

 

 

 

in the below image , i have just added 1 in the name , when i click on update button , throughing this error . 

 

nameisnani_1-1736482472480.png

 

 

I have gone through this link - https://www.servicenow.com/community/cmdb-forum/when-i-try-to-create-an-application-service-i-get-a-...  [ not helped me ] 

 

 

 can anyone please provide me the solution for this . 

please steps to fix this issue , 

if possible please provide screenshots for better understanding.

 

1 REPLY 1

sejal1107
Tera Guru

Hi @nameisnani 

 

Please check below article, Hope it helps

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1113499

 

According to the article check if the dictionary entry of the field "name" is  set as active true.

 

Please Mark Helpful and Correct if it really helps you.
Regards,
Sejal Chavan

Please check and Mark Helpful and Correct if it really helped you.
Thanks & Regards
Sejal Chavan