Top header display incorrect "Name" in form and display incorrect name in field "Catalog item"

[Bent J_rgensen]

Hi,

I have made a mistake in “Catalog Item” form, which I cannot figure out how to get back to the original.

The top menu/header displays the delivery time

And not the ”name” like

 

Also, inside the form in “Catalog UI Policy” the field "Catalog item" shows the date and time.

Where the correct should be

 

How do I adjust it back to the original?

Regards, Bent

[meeraj]

The easiest way is to backout your update set, if its a small change that you just  made, but else , go to maintain items module and check the data type of the name field , i think its changed, from string to data/time

Please mark correct if it was helpful

[Abhishek Pidwa · Accepted solution]

I believe it is the display value which is set to True for your date variable in the catalog item. 

Change the display value of the NAME field in sc_cat_item table to set it to True.

https://docs.servicenow.com/bundle/london-platform-administration/page/administer/field-administration/task/t_SelectTheDisplayValue.html

Let me know how it goes. Please mark this as correct if this helps to solve your problem

[Alexey7]

Bent Jørgensen,

Go to Service Catalog > Maintain Items. Right click on any column context menu and select configure > table. In the columns section sort by Display column and check if you have only one column set Display value to 'true' and it is for 'Name' column.

Let me know if you have question.

[Bent J_rgensen]

Hi Alexey and Abhishek,

Thank you for your answers.

It was in sc_cat_item where I had come to set the field as visible.

Regards, Bent