Top Navigation Bar

mah1
Kilo Sage

Can the top navigation bar be edited?  That is, can items be removed (such as workspaces) and other item(s) be added?

 

mah1_0-1674218216810.png

 

Thank you!

1 ACCEPTED SOLUTION

AnubhavRitolia
Mega Sage
Mega Sage

Hi @mah1 

 

You can go to 'Unified Navigator Menus' Module where you will find all Banner Menus as below:

 

AnubhavRitolia_0-1674221719740.png

 

To hide any particular Menu like 'Workspace', just make it inactive (Menu Active = false).

 

To add new Menu, you can add in same table Unified Navigator Menus.

 

 

To add new Workspaces you can refer below link:

https://docs.servicenow.com/bundle/tokyo-platform-user-interface/page/administer/navigation-and-ui/t...

 

 

Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.

Thanks
Anubhav Ritolia
ServiceNow Rising Star 2023

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6 REPLIES 6

looking at this on our dev instance which is Tokyo Patch 4, i only see Unified Navigation Configuration... I don't see Unified Navigation Menus when i enter unified

mah1_0-1674237405684.png

 

i see the same items listed as in your screenshot but it does not allow me to make any inactive.. all those items appear to be read only... i am using an admin account...

 

i can see Unified Navigation Menus in my PDI but I am not able to make the items inactive not am i able to make any kind of change to these items

 

Thank you!

@mah1 

It seems Tokyo added 5 more ACLs to the sys_polaris_menu_config table and you require the maint role. To make it worse they haven't updated their documentation, it still says "Unified Navigation Menus".

If you want to modify (or completely remove Workspaces) check what is currently showing, in my case it was this:

SebastianDL_1-1674256400991.png

Then type "experiences" and click on it.

SebastianDL_0-1674255809479.png

Then click on each one of the ones that you want to remove, in my case "Service Operations Workspace". Click on "to edit this record click here", then remove the checkmark on active and save.

Do the same with the rest of the experiences.

SebastianDL_2-1674256510205.png

 

 


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