Topics not added to Mega menu in Employee center

Naga13
Tera Contributor

Hi All,

 

Child topics Added to the OOB Taxonomy are not reflecting in the Mega Menu in Employee Center. Even after adding the child topics and connected contents only the items which got as demo are displaying.

 

Please refer the attached screen shots.

 

Regards,
Venkata.
4 REPLIES 4

Tushar
Kilo Sage
Kilo Sage

Can you please try following -

  1. Cache issue: Clear the cache in your browser and refresh the page to ensure that the Mega Menu is loading the latest changes from the Taxonomy. Sometimes, the browser cache can prevent the updated Taxonomy from being displayed.

    1.  Verify that the child topics are properly configured within the Taxonomy. Ensure that the child topics have the correct parent topic assigned and that their visibility settings are configured appropriately.

Ravi Chandra_K
Kilo Patron
Kilo Patron

Hello @Naga13 

Greetings!

Try logging out and logging again. 

Only the active topics that have connected content are shown in the mega menu. For example, ensure all child topics have connected content. 

You can view topics on the mega menu only if you have access to at least one connected content.

 

Please hit the thumb and Mark as correct based on Impact!!

 

Kind Regards,

Ravi Chandra.

 

 

Dharma Teja
Tera Contributor

Hi @Naga13 ,

If it doesn't work after logout and login then consider checking the access to the items in the child topics.

Thanks,

Ravi Chandra_K
Kilo Patron
Kilo Patron

Hello @Naga13 

Greetings!

 

Any feedback on my reply? were you able to do this.

Help others to find a correct solution by marking the appropriate response as correct answer and helpful!!

 

Kind Regards,

Ravi Chandra.