Find your people. Pick a challenge. Ship something real. The CreatorCon Hackathon is coming to the Community Pavilion for one epic night. Every skill level, every role welcome. Join us on May 5th and learn more here.

transfer case

Vinya Jakkula
Tera Contributor

Hi Team,

Can anyone help me on urgent basis.

for admins transfer type methods are visible. But not for agents. What could be the issue.it is showing as blank.

5 REPLIES 5

Not applicable

Hey @Vinya Jakkula 

 

Do you have the transfer case configurations setup the same for ALL COEs? The criteria on the "PE Case" make is so your HR Criteria of "Active Employees - All" allow for all employees to transfer to that COE I believe. So for folks to be able to see the other COE's to transfer to, they have to be configured as such in the transfer criteria.

 

Hope this helps!

~Nick