Transform map generating empty records along with records with data

samadam
Kilo Sage

2 hours ago - last edited 2 hours ago

I have a transform to import records and after importing it generates extra records that are null: I have Onafter script

(function transformRow(source, target, map, log, isUpdate) {

  var cart = new Cart(GlideGuid.generate(null));
  var item = cart.addItem('e97b9be9877df110809aa9b60cbb1234'); 
  cart.setVariable(item, 'short_description', 'TEST Request');
  cart.setVariable(item, 'requested_for', '6582020a1b9744903aa6da49bc4bac1b');
  cart.setVariable(item, 'what_is_being_requested','Other Service');
  cart.setVariable(item, 'site_code', '9332a4431bc7d410bdaa6579bc4bcb83');
  cart.setVariable(item, 'device', 'Workstaion');
  cart.setVariable(item, 'customer_contact_number', '234-450-4412');
  cart.setVariable(item, 'what_service_is_required', source.u_notes);
  cart.setVariable(item, 'best_days', 'Monday - Friday 0800-1700');
  cart.setVariable(item, 'name', 'details located in description');
  cart.setVariable(item, 'assignment_group', '129c1a0c1b569890e403a93be54bc123');
  var rc = cart.placeOrder();
 


})(source, target, map, log, action==="insert");
Any suggestions?
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3 REPLIES 3

Tanushree Maiti
Tera Guru

2 hours ago

It seems there is issue with coalescing. Can you double check and confirm .

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Tanushree Maiti
ServiceNow Technical Architect
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Ankur Bawiskar
Tera Patron

an hour ago

@samadam 

transform map is on which target table?

why you didn't write the logic in onBefore transform script to create REQ and RITM?

To ignore records getting created in target table and if your requirement is only to create REQ and RITM using Cart API then use this

Create onBefore Transform script

(function transformRow(source, target, map, log, isUpdate) {

    ignore = true;

})(source, target, map, log, action === "insert");

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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yashkamde
Tera Guru

an hour ago

Hello @samadam ,
can you please wrap your code in a try-catch-block to see whether any code issue lead to that result:

(function transformRow(source, target, map, log, isUpdate) {

    try {
        var cart = new Cart(GlideGuid.generate(null));
        var item = cart.addItem('e97b9be9877df110809aa9b60cbb1234');  
        cart.setVariable(item, 'short_description', 'TEST Request');
        cart.setVariable(item, 'requested_for', '6582020a1b9744903aa6da49bc4bac1b');
        cart.setVariable(item, 'what_is_being_requested','Other Service');
        cart.setVariable(item, 'site_code', '9332a4431bc7d410bdaa6579bc4bcb83');
        cart.setVariable(item, 'device', 'Workstaion');
        cart.setVariable(item, 'customer_contact_number', '234-450-4412');
        cart.setVariable(item, 'what_service_is_required', source.u_notes);
        cart.setVariable(item, 'best_days', 'Monday - Friday 0800-1700');
        cart.setVariable(item, 'name', 'details located in description');
        cart.setVariable(item, 'assignment_group', '129c1a0c1b569890e403a93be54bc123');
        
        var rc = cart.placeOrder();
    }
    catch (e) {
        gs.error(e);
        ignore = true;    
    }

})(source, target, map, log, action === "insert");

 

 

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