Translate custom application menu

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11-16-2016 12:44 PM
Does anyone have any ideas on how to translate custom application menus? All the OOTB are fine by turning on Internationalization; however the custom menus aren't translating. I've tried to add "new" using the language needed and it turns comes out in English with the 2 code language after it. "KB Articles (Review within 10 days) fr" any help would be appreciated!

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11-16-2016 12:47 PM
It's in the Translated Names/Fields. See section 2.1 here.
http://wiki.servicenow.com/index.php?title=Translating_New_Customizations#gsc.tab=0

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11-16-2016 01:44 PM
I think this adds the menu items for System Localization. I'm looking to translate my custom menu items.
Thanks,
Angela K Wells, NREMT, ITIL, CSM
Principal Service Management Consultant
Cloud Infrastructure Services | Service Integration
Angela.wells@capgemini.com<mailto:Angela.wells@capgemini.com>
(M) 316.303.2272
This message contains information that is confidential and is the property of the Capgemini Group. It is intended only for the person to whom it is addressed. If you are not the intended recipient, you are not authorized to read, print, retain, copy, disseminate, distribute, or use this message or any part thereof. If you receive this message in error, please notify the sender immediately and delete all copies of this message.

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11-16-2016 06:54 PM
Hi Angela,
Can you be more specific? I activated the System Localization property to add prefixes and it points to the translated names/fields as a means to add the various translations of application menus and modules. Please let me know if I'm not understanding the requirements. Screenshots always help.

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11-17-2016 06:19 AM
See example. Thanks,
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Angela K Wells, NREMT, ITIL, CSM
Principal Service Management Consultant
Cloud Infrastructure Services | Service Integration
Angela.wells@capgemini.com<mailto:Angela.wells@capgemini.com>
(M) 316.303.2272
This message contains information that is confidential and is the property of the Capgemini Group. It is intended only for the person to whom it is addressed. If you are not the intended recipient, you are not authorized to read, print, retain, copy, disseminate, distribute, or use this message or any part thereof. If you receive this message in error, please notify the sender immediately and delete all copies of this message.