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Translation error in additional comments/worknotes

Abishek1998
Tera Expert

Hi,

 

I have this issue recently where if I click on translate in additional comments or work-notes, I am getting a black block below saying try again. I have attached the images below. I have also installed Dynamic translation plugin.

5 REPLIES 5

Dr Atul G- LNG
Tera Patron

Hi @Abishek1998 

Did you recently upgrade the instance or make any changes on the localization side? Also, try restarting the Dynamic Translation plugin once.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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Hi @Dr Atul G- LNG  Yes Instance got upgraded recently. I have repaired the dynamic translation Plugin but still the same issue

Log a case to now support team.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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Ankur Bawiskar
Tera Patron

@Abishek1998 

check the below links

Dynamic translation not working for some users and for some users it works fine 

Dynamic translation does not work properly on a field with more than one language 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader