Translation not working for Catalog Item Short Description and Description

chatsaurav19
Tera Contributor

Hi All,

 

Although I have created new records for 'short description' and 'description' in Polish language for a Catalog Item in 'sys_translated_text' table yet am unable to see that reflect in Portal.

 

Any specific reason for this, if someone could help?

 

Thanks and Regards,

Saurabh Chatterjee

1 ACCEPTED SOLUTION

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

How did you create the translated text records? Manually? Or by changing the language, and updating the fields and saving?

It should be able to work. Cache should not an issue, though always worth a try.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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View solution in original post

1 REPLY 1

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

How did you create the translated text records? Manually? Or by changing the language, and updating the fields and saving?

It should be able to work. Cache should not an issue, though always worth a try.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn