Trigger catalog items when a record got inserted in table

Rajkumar Bommal
Tera Contributor

HI 

I have created Two record producers for single table and Two catalog items.
-RP1 and CI1 has same variables and
-RP2 and CI2 has same variables.
when both rp1 and rp2 got submitted (u_applicant is same ) then trigger two catalog items with same values entered in record producers.
**Here submit two catalog items under same request

8 REPLIES 8

@Rajkumar Bommal 

how and when records are generated/created in target table via those record producers RP1 and RP2?

You can use Lookup Records and see if same record is present

If my response helped please mark it correct and close the thread so that it benefits future readers.

 

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@Rajkumar Bommal 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

You can use 'Lookup records' action and add the filter condition with created by and director and check the count of records.

 

Regards,

Sumanth

@Rajkumar Bommal 

Did the above solution work? If yes, Accept the solution and mark as helpful to close the thread and benefit other readers.

Regards,
Sumanth