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02-24-2025 05:28 AM
Hello Team,
We have custom field on Knowledge article called review Approval which is refers to group table and its list type.
Now our requirement is to trigger multiple approval before publish state, whenever select multiple groups in review approval field. this needs to be achieve via flow designer .
We have created one flow as per below screenshot:-
PLease advise.
Solved! Go to Solution.
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02-24-2025 06:41 AM
@Community Alums
Thank you for marking my response as helpful.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-24-2025 05:31 AM
@Community Alums
so where are you stuck?
simply select that field and pick the groups in the Ask for Approval flow action
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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02-24-2025 05:34 AM
Hie @Ankur Bawiskar where we need to correct above flow designer somewhere i did configure wrong
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02-24-2025 05:38 AM
@Community Alums
open that ask for approval and select the group
Configuring the Ask for Approval Action
something like this
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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02-24-2025 05:58 AM
This is the screenshot I am not able to see Approval and Approval history field on kb_knowledge table which not extended from tasks .
How we can achive this below is the screen shot ?