Trigger multiple Approvals on Custom fields

Community Alums
Not applicable

Hello Team,

 

We have custom field on Knowledge article called review Approval which is refers to group table and its list type. 

Now our requirement is to trigger multiple approval before publish state, whenever select multiple groups in review approval field. this needs to be achieve via flow designer .

 

We have created one flow as per below screenshot:-

 

ooo_0-1740403725661.jpeg

 

PLease advise. 

 

 

1 ACCEPTED SOLUTION

@Community Alums 

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Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

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6 REPLIES 6

Ankur Bawiskar
Tera Patron
Tera Patron

@Community Alums 

so where are you stuck?

simply select that field and pick the groups in the Ask for Approval flow action

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Community Alums
Not applicable

Hie @Ankur Bawiskar  where we need to correct above flow designer   somewhere i did configure wrong 

@Community Alums 

open that ask for approval and select the group

Configuring the Ask for Approval Action 

something like this

AnkurBawiskar_0-1740404290749.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Community Alums
Not applicable

@Ankur Bawiskar 

 

This is the screenshot I am not able to see Approval and Approval history field on kb_knowledge table which not extended from tasks . 

 

How  we can achive this  below is the screen shot ?

 

ooo_1-1740405479267.jpeg