Trigger Outbound REST API when a record is inserted in a table

Benjamin Bollae
Kilo Contributor

Hello from a ServiceNow newbee !

I have a custom table in ServiceNow and I need to trigger an outbound REST API when a record is inserted or updated. I m very familiar with doing it in Salesforce with apex triggers but I can't find a step by step guide for ServiceNow.

Could you please help me to get through this? 

Thanks very much

1 ACCEPTED SOLUTION

Jon23
Mega Sage

I would suggest using Flow designer for this.  Check out community article 'Outbound REST integration using flow designer'.

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3 REPLIES 3

Jon23
Mega Sage

I would suggest using Flow designer for this.  Check out community article 'Outbound REST integration using flow designer'.

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

You can use Async insert/update business rule and invoke the API

OR

you can use flow designer for this

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Thank you Ankur, 

I use the first method and a youtube video that helped me to achieve my use case , thanks !

https://www.youtube.com/watch?v=rF6F-drJHVU

I ll try the flow designer method soon as I find it great and cleaner