try to use AI Search on service portal

mareahG
Giga Contributor

Searching two terms with space yields incorrect results. Initial result count is low, however clicking on header shows quite high count. When endusers without roles try to use AI Search on service portal, this happens.

Can this be fixed?

12 REPLIES 12

Yup! That's the one!

Hi @Harold Benitez !

 

Unfortunately this patch didn't work, the behavior remains the same.


Best regards,

Isaac Vicentini
MVP 2025 ✨


If my answer was helpful, mark it as Helpful or Accept as Solution.

Ravi Chandra_K
Kilo Patron
Kilo Patron

Hello @mareahG 

Is the issue resolved?

 

Please please mark the answer as helpful and correct if helped.

Kind Regards,

Ravi