Type change not allowed. Cannot convert from 'True/False' to 'Choice'

Tushar
Kilo Sage
Kilo Sage

‎03-03-2024 12:02 PM

In dev instance - I have a field - u_meets_requirements and type is choice and it has 3 types of choices, so I have 10k records in which field - u_meets_requirements have value from one of this three choices while in test instance where i want to move update set of this change i am getting this error when i preview update set - Type change not allowed. Invalid type conversion for field 'Meets Requirements' on table 'Installed Product'. Cannot convert from 'True/False' to 'Choice'
 
In test instance for field - u_meets_requirements, type is true/false . I have 10k records in which field u_meets_requirements have value as true or false.
 
Possible Solution - This is showing because changing the field type from True/False to Choice involves changing the underlying data structure, which may not be compatible.

 

I think we will have to modify the test instance field to be a "Choice" field with the same options as the dev instance and then Import the data after making this change?

 
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Sumanth16
Kilo Patron

‎03-03-2024 12:06 PM

Hi @Tushar  ,

 

please refer to below threads:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0695947

https://www.servicenow.com/community/itsm-forum/error-in-update-set-quot-type-change-not-allowed-quo...

 

If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!

 

Thanks & Regards,

Sumanth Meda

 

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