Typeahead search is not working

[kushal_dangare]

Hi,

We are using typeahead search widget in one of our Service portal. Whatever we type in, it just brings up the same results – does not identify what we searched on and if we were to type for example “INC1”, it highlights in dropdown but why show the previous results still.

[JerryJ071847183]

Hi ,

Refer the below thread where they have spearate knowledge articles , incidents and catalog items accordingly and apply that thing to your typeahead seaarch code.

1)

https://community.servicenow.com/community?id=community_question&sys_id=f48483a9dbd8dbc01dcaf3231f96...

2) 

https://community.servicenow.com/community?id=community_question&sys_id=e4bb0ba1db9cdbc01dcaf3231f96...

Check the llink 2 specifically . 

Mark my ANSWER as CORRECT and HELPFUL if it works

[joshuastanley]

Hi Folks,

Hope you got the answers.

If not here is the answer.

1) Goto Sys_properties.list

2) search for sysid is c7792ff60f0033003ff3cbb2ff767ed7

3) Open that record and change Value to "Typeahead".

4) Try to clear cache and search.

Hurray !! Hope it works ..