UI Action is not picking the condition
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-06-2025 12:50 AM
Hello Team,
Ui Action is not picking up the condition where it calling script include , please help me to get this issue resolved
ideally it should skipped the Risk assesment for RFC change , poreviously it is working but not now
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-06-2025 02:59 AM
@ABC6 Ok, got it. In that case, you would need to have a look at RiskAssessment script include and checkRiskQuestions function to see why it is returning true.
It should return false ideally to not get alert message and proceed further.
Regards,
Abhijit
ServiceNow MVP
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-06-2025 03:01 AM - edited 05-06-2025 03:02 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-06-2025 02:44 AM
Script is returning false for this
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-06-2025 01:48 AM
share that script include which is added in condition field
that should return true/false
If it returns true -> button is seen
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-06-2025 02:01 AM